Service Catalog

Categories (15)

Account Management & User Access

SCC username and password management; access requests, includes access to Office 365 Licensing, MySCC Portal, and shared drives, etc.

AV Media Services

AV/media services to support events.

Classroom Technology

Hardware, software and AV technology in classrooms.

Communication & Collaboration

Zoom and other SCC productivity services

Device Hardware, Printing, and Scanning

Services relating to physical computers, printers, other devices and the application on them.

Online & E-Learning

Canvas, Course Design, Instructional Tools and Online Learning support.

Email, Calendars & Office 365

Office 365 support for email and other apps, includes Outlook, Teams and others.

Facilities

To provide service and assistance to faculty, students, staff and all members of the community to promote a clean, healthy, safe and secure environment for the college.

General IT Request

Can't find what you are looking for elsewhere? Submit a general IT support request here.

Information Security

IT security, including the ability to report incidents and information to protect yourself online.

Network, Servers & Connectivity

Requests and issues connecting a computer or device to the SCC network, includes wired and wireless access.

Institutional Research & Effectiveness

Services related to SCC student, faculty, staff, institutional, and/or grant data. Research approval (RAC/IRB), survey development, and data analytics services are also included.

Software and Applications

SCC software (Microsoft, Java, browsers, etc.) and applications (Colleague, SoftDocs, 25-Live, etc.)

Telephony

Phone, Voicemail, & Jabber requests.

Website Access & Support

Request access to dotCMS to edit webpages or report issues on the website or mySCC Portal.