Service Catalog

Categories (15)

Account Management & User Access

SCC username and password management; access requests, includes access to Office 365 Licensing, MySCC Portal, and shared drives, etc.
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AV Media Services

AV/media services to support events.
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Classroom Technology

Hardware, software and AV technology in classrooms.
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Communication & Collaboration

Zoom and other SCC productivity services
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Device Hardware, Printing, and Scanning

Services relating to physical computers, printers, other devices and the application on them.
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Online & E-Learning

Canvas, Course Design, Instructional Tools and Online Learning support.
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Email, Calendars & Office 365

Office 365 support for email and other apps, includes Outlook, Teams and others.
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Facilities

To provide service and assistance to faculty, students, staff and all members of the community to promote a clean, healthy, safe and secure environment for the college.
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General IT Request

Can't find what you are looking for elsewhere? Submit a general IT support request here.
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Information Security

IT security, including the ability to report incidents and information to protect yourself online.
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Network, Servers & Connectivity

Requests and issues connecting a computer or device to the SCC network, includes wired and wireless access.
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Institutional Research

Services include: Data consultations and extracts related to SCC student, faculty, and staff data as well as community data; human subjects research approval (RAC/IRB); Crystal Report edits and builds; and survey design/administration.
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Software and Applications

SCC software (Microsoft, Java, browsers, etc.) and applications (Colleague, SoftDocs, 25-Live, etc.)
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Telephony

Phone, Voicemail, & Jabber requests.
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Website Access & Support

Request access to dotCMS to edit webpages or report issues on the website or mySCC Portal.
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