Checking Inbox Rules
Your account may have been compromised and had inbox rules set up to automatically delete your new e-mails. To fix this you will need to login and check your inbox rules. Follow these steps to do so:
Outlook Application:
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At the top of the page, select Settings .
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Select Mail > Rules.
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In the rule you want to delete, select
.
Outlook Web Version:
- In a web browser, sign in to Outlook Web App by going to outlook.office.com. Enter your user name and password, and then select Sign in.
- At the top of the page, select Settings > Options.
- In Options, select Organize email > Inbox rules
- If you see any rules posted here, click the trash icon to delete them. After this, check your deleted mail and restore any items you may need.